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Returns Policy

You can return most new, unopened items within 14 days of delivery for a full refund. If we made a mistake (like sending you the wrong item or a defective one), we'll cover the return shipping costs.

You should get your refund within two weeks after you send back your package. Usually, it happens even faster. This time frame includes the time it takes for your return to reach us (5 to 10 business days), our processing time (3 to 5 business days), and your bank's processing time (5 to 10 business days).

We'll email you once we've gotten and processed your return for your refund.

Shipping

At Riva's Treasure, we believe in delivering your treasures to you with utmost care and efficiency. Enjoy free shipping/delivery on every order, because we believe everyone deserves a little extra delight.

Normal Shipping/Delivery

Opt for our standard shipping option to receive your treasures within 12-15 days. This option is ideal for those who prefer a balanced approach between cost and speed.

Express Shipping/Delivery

Need your treasures sooner? Choose our express shipping option for delivery within 3-5 days. For just an additional AED 25, you can expedite the arrival of your order and get your hands on your new treasures even faster.